To keep your account secure, pay.com.au automatically logs you out after 10 minutes of inactivity.

How it works

• 1 Active use — your session stays open as long as you're using the platform.
• 2 Inactivity warning — after 8 minutes of inactivity (or if you switch to another tab), a prompt appears asking if you'd like to stay logged in. You'll have a 2-minute countdown to respond.
• 3 Automatic logout — if you don't respond, your session ends automatically at the 10-minute mark.