Get Paid Invoices

With invoicing in Get Paid, you can create and send invoices to your customers, collect payment straight into your Get Paid account, and earn PayRewards Points on every invoice paid — without leaving pay.com.au.

Step 1: Start a new invoice

• 1 In the left-hand menu, select Invoices.
• 2 Select Create invoice.
• 3 Your invoice reference is generated automatically (for example, PAY-000001).
• 4 Set a due date. Due dates can be up to 6 months in the future.

Step 2: Add your line items

For each item you're charging for, enter:

• 1 Item — a description of the product or service
• 2 Quantity and Price
• 3 Include GST — tick this if GST applies to the item. The amount calculates automatically.

Select Add item to add more lines (up to 50 per invoice). The summary panel shows your subtotal, GST, and total amount to be paid as you go. Select Continue when you're ready.

Step 3: Add your recipient

Choose the recipient type and enter their details:

You can add an optional note or message, which appears on the invoice your recipient receives. Select Continue.

Step 4: Review and send

• 1 Check your recipient details and the payment details that will appear on the invoice.
• 2 Select Download invoice to preview the PDF or keep a copy before sending.
• 3 Select Send invoice when you're ready. You'll see a confirmation, and both you and your recipient will receive the invoice PDF by email.

What your recipient sees

Your recipient receives an email with the invoice attached and a View payment link. That link opens a secure payment page showing your payment details, where they can pay by bank transfer or PayID.

Getting paid and tracking payments

When your recipient pays, we automatically match the payment to the right invoice and update its status — no manual reconciliation needed.

You can see all received payments under Incoming transactions, including who paid, the amount received, the fee charged, the points you earned, and the settlement status. Open any payment to view the full breakdown and send a payment receipt to your customer.

Tracking your invoices

Your Invoices list shows every invoice at a glance, with the reference, recipient, amount, issue date, due date, and current status.

If a customer has paid outside pay.com.au, or a payment hasn't matched automatically, open the invoice menu (⋮) and select Mark as paid.

Frequently asked questions