Get Paid MYOB
Once you have set up Get Paid in pay.com.au, you will have a business-branded PayID and a BSB and account number that your customers can use to pay you. This article explains how to add those details to your MYOB invoices so that every payment you receive earns PayRewards Points.
For the full guide on customising invoices in MYOB, visit the MYOB Help Centre.
Contents
- Before you begin
- Where to find your payment details
- MYOB Business (web) — Add to your invoice settings
- MYOB AccountRight (desktop) — Add to your invoice form
- What your customers will see
- Frequently asked questions
Before you begin
Make sure you have completed the following before adding your payment details to MYOB:
- Get Paid is set up in your pay.com.au account — you have a PayID, BSB, and account number.
- You are logged in to MYOB and have permission to edit invoice settings or templates.
If you have not yet set up Get Paid, navigate to Get Paid in the left menu of your pay.com.au account and select Set up and start earning.
Where to find your payment details
Your Get Paid payment details are available at any time in the Get Paid Overview tab.
- 1 Log in to pay.com.au and navigate to Get Paid in the left menu.
2
Your details are displayed under Share these details on invoices:PayID email — your business-branded PayID (e.g. smithplumbing@invoice.pay.com.au)
Account name — the account name shown
BSB — your Get Paid BSB number
Account number — your Get Paid account number- 3 Use the Copy to your invoice button to copy all the details.
Which details should you add to your invoices?
We recommend adding both your PayID and your BSB and account number. Including both gives your customers flexibility — some prefer PayID, others prefer bank transfer. The more options you offer, the more likely your customers are to pay through pay.com.au and earn you points.
MYOB Business (web) — Add to your invoice settings
If you use MYOB Business in a web browser, the fastest way to add your payment details to all invoices is through your invoice payment settings. This adds a Direct deposit section to the footer of every invoice you send.
Step 1: Open your sales settings
- 1 Click the Settings menu (⚙) in the top right.
- 2 Select Sales settings.
- 3 Click the Payments tab.
Step 2: Enable direct deposit and enter your details
- 1 Under Printed payment options, select Allow payments by direct deposit.
2
Enter your Get Paid details in the fields provided:Account name — the business name as shown on your Get Paid dashboard
BSB — your Get Paid BSB number
Account number — your Get Paid account number- 3 Click Save.
Adding your PayID in MYOB Business
The direct deposit fields in MYOB Business accept BSB and account number only — there is no dedicated PayID field. To include your PayID as a payment option, add it to the Notes to customer field on your invoice settings page. This will include it on every invoice by default. For example: "Prefer to pay via PayID? Use [insert your PayID]."
Step 3: Verify your invoices
- 1 Create a test invoice and preview it before sending.
- 2 Confirm your Get Paid payment details appear in the footer.
- 3 Check that your BSB and account number are exactly as shown on your pay.com.au dashboard — any error will mean your customers cannot pay you.
MYOB AccountRight (desktop) — Add to your invoice form
If you use MYOB AccountRight on desktop, you can add your payment details to your invoice template using the Customise Forms tool.
Step 1: Open your invoice form
- 1 Go to the Setup menu and select Customise Forms.
- 2 Click the Invoices tab and select the invoice form you want to update.
- 3 Click Customise.
Step 2: Add a payment details text box
- 1 Click Text Box in the toolbar.
- 2 In the area of the invoice where you want your payment details to appear, click and drag to draw a text box of a suitable size.
3
Double-click the text box and enter your payment details in the following format:To pay via bank transfer:
PayID: yourbusinessname@invoice.pay.com.au
Or
Account name: Your business name
BSB: xxx-xxx
Account number: xxxxxxxx- 4 Format the text size and font as needed using the options in the toolbar.
- 5 Click Print Preview to check how the details will appear.
- 6 Click Save (top-left corner). If prompted, enter a name for the customised form and click Save, then OK.
Hint — update all your invoice forms
Repeat this process for any other invoice forms you use, so that all your invoices include your Get Paid payment details.
What your customers will see
Once your payment details are on your invoices, here is what your customers will experience depending on how they pay.
Paying via PayID
Your customer opens their banking app, selects Pay Anyone or Pay to PayID, and enters your PayID email (e.g. smithplumbing@invoice.pay.com.au). Their banking app will confirm your business name as the payee — giving them confidence they are paying the right person. The payment arrives at pay.com.au and is settled to your nominated bank account.
Paying via BSB and account number
Your customer enters your BSB and account number in their banking app. When they confirm the payment, they may see pay.com.au as the account name. This is expected — it reflects the way payments are processed through our platform. If a customer queries this, let them know that pay.com.au is the payment platform you use, and their funds will reach you securely.
Hint — list your PayID first
We recommend listing your PayID first on your invoice. When customers pay via PayID, they see your business name rather than pay.com.au — which is clearer and more reassuring for first-time payers.