MYOB Making a Payment

Connect your MYOB account and import your open bills directly into pay.com.au. Pay multiple suppliers in one go, with automatic reconciliation back in MYOB on the other side.

Before you start

For bills to import successfully, each bill in MYOB must meet these requirements:

• Status must be Open
• The contact must have an ABN
• The contact must have full bank account details: BSB and account number

How to import bills from MYOB

• 1 In MYOB, confirm your bills have Open status.
• 2 Log into pay.com.au and select Make a Payment from the sidebar.
• 3 Select Supplier Payment > Import from MYOB.
• 4 If not already connected, link your MYOB account. You'll be prompted to authorise pay.com.au to access your MYOB data — this is a one-time step.
• 5 Your open bills will load. You'll see each bill's contact name, business name, reference, BSB, account number, invoice date, and amount.
• 6 Select the bills you want to pay. Note your payment date — this is the date your payment method is debited, not the remittance date. To send remittance advice yourself, uncheck "Yes, send to all payees with a valid email".
• 7 Click Continue, then select a Payment Method.
• 8 Select your PayRewards preference, then click Continue.
• 9 Review your payment details and the estimated remittance date.
• 10 Select the checkbox to confirm your payments are not on the prohibited industries and payments list.
• 11 Select Confirm to submit your payments.
• 12 Once processed, your MYOB bill status will automatically update to Paid.

The PAY AU CLEARING MYOB account

Bills paid through pay.com.au appear in your PAY AU CLEARING MYOB account in MYOB. Wait for the status to show as Reconciled — this happens automatically once the payment is executed (usually within one business day).

Bills not showing? Here's what to check

If a bill isn't appearing when you import, check the following in MYOB:

• Status — The bill must be Open. Bills that are Draft, Approved, or already Paid won't appear.
• ABN — The contact must have an ABN in their MYOB profile.
• Bank account details — The contact must have a BSB and account number. Check that neither field is missing or flagged with an error.
• Reference — If a bill shows a reference error, update the reference field in MYOB before importing.
• BPAY billers — The MYOB integration only supports BSB and account number payments. If a contact only has BPAY details, you'll need to pay them manually.