Before you can make an international payment, you'll need to add your overseas supplier or payee to your account. International payees go through a verification process with our payment partner, Send Payments, before they become active — this ensures they meet the requirements for international payments.

How to add an international payee

• 1 Click the Payees tab in your dashboard left menu
• 2 Click Add Payee
• 3 Select International as the payee type
• 4 Select the Payee Type — Supplier or Payroll
• 5 Select the Recipient Bank Country — this is where the receiving bank is located
• 6 Select the Currency — this is the currency you will pay the payee in (cannot be changed)
• 7 Enter a Payee name — use the business name if adding a business
• 8 Select the Payee industry
• 9 Select the correct routing code to display payment fields (ABA code or SWIFT BIC)
• 10 Enter Payment details
• 11 Enter the Payee address — note this may differ from the bank country
• 12 Click Save

Adding an international payee from Make a Payment

You can also start adding an international payee from the Make a Payment flow. When you select International as the payment type, you'll be taken to the Payees tab to complete payee setup. Once the payee is active, return to Make a Payment to complete your transaction.

Payee verification

Payees are verified for compliance purposes and will show a Pending status after being saved. Most payees are set to Active within 15 minutes. In some cases, a more comprehensive review through our international payment partner may take up to one business day. You'll receive an email when the payee is Active.