Your pay.com.au account supports five user roles, each with different levels of access. You can manage users and their roles in Settings > Users.
To review permissions for a specific role, go to Settings > Users > Roles and select a role — or read the descriptions below.
Account Owner
The Account Owner is the main point of contact for the account and has full access to perform all actions. An account can only have one owner, and only the Account Owner accrues PayRewards Points from that account.
The Account Owner role can only be transferred by contacting pay.com.au support.
Administrator
Administrators can manage account settings, invite and manage users, create and authorise payments, and manage payees and payment methods.
Manager
Managers can create and authorise payments, and manage payees and payment methods.
Operator
Operators have limited access. They can create payments but not authorise them. They can add payees but not edit or remove them. They can add payment methods but not authorise or verify them. Operators cannot process or submit PayID payments.
View Only
View Only users can see payments but cannot make payments or change anything in the account.
Check the User permissions comparison chart for a full side-by-side breakdown of what each role can do.