PaymentsXero

Skip the manual entry. Import your Xero bills directly into pay.com.au and pay multiple suppliers in one go — with automatic reconciliation on the other side.
Before you start — make sure your Xero is set up correctly
For invoices to import successfully, each bill in Xero must meet these requirements:
- Status must be Awaiting Payment
- The contact must have an ABN
- The contact must have full bank account details: account name, BSB, and account number
How to import payments from Xero
- 1In Xero, confirm your bills have the Awaiting Payment status.
- 2Log into pay.com.au and select Make a Payment from the sidebar.
- 3Select Supplier Payment > Import from Xero.
- 4If not already connected, link your Xero account.
- 5Your Xero bills with Awaiting Payment status will load.
- 6Select a payment date. This is the date your payment method is debited — not the remittance date.
- 7Select the Bills you want to pay, then click Continue. To send remittance advice yourself, deselect "Send remittance advice to payees".
- 8Select a Payment Method, then click Continue.
- 9Select your PayRewards preference, then click Continue (optional for credit card payments).
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10Select the Xero Account Code for your payment method and the associated processing fees chart of accounts code. This enables automatic reconciliation.
Match the bank feed to your payment method
The Xero bank feed you select must match your payment method — for example, choose the Amex feed for Amex payments.
- 11Review your payment details and the estimated remittance date.
- 12Select the checkbox to confirm your payments are not on the prohibited industries and payments list.
- 13Select Confirm to submit your payments.
- 14Once processed, your Xero bill status will automatically update to 'Paid'.
Pay Clearing Account
Bills paid through pay.com.au appear in your Pay Clearing Account in Xero. Wait for the status to show as Reconciled — this happens automatically once the payment is executed (usually within one day).
Don't manually mark bills as Paid in Xero
Manually setting the status to 'Paid' in Xero will prevent automatic reconciliation.
Why are my payments not reconciling in Xero?
If you manually update the bill status to 'Paid' in Xero, we won't be able to automatically reconcile the payments. Always wait for the Pay Clearing Account to update on its own.
