Not quite — but you won't be waiting long. Before payments can be authorised, a few things need to be in place. Here's what to expect and how to check where things stand.
What needs to happen first
01
Business details submitted
Industry, address, revenue and payment types — all filled in and submitted.
02
Identity verified
A director or beneficial owner has completed identity verification.
03
Email verified
The account owner's email has been confirmed via the verification link.
Once those are done, our team reviews your application. New accounts are typically activated within 1 business day. You'll be notified by SMS and email once your account is live.
What you can do while you wait
While your account is being reviewed, you still have access to log in and explore the platform. You can add payees and create payments — you just won't be able to authorise them until your account is activated.
How to check your status: Log in to pay.com.au. If your application is still under review, you'll see a status banner on the home page. Once approved, the banner disappears and the option to authorise payments appears.