How do I make a payment with PayID?

PayID enables you to make same day payments via the pay.com.au platform. PayID works for the following payments types

• Supplier (Enter manually, Upload from ABA or Import from Xero)

• Payroll (Enter manually, Upload from ABA)

Important Note: If you are importing from Xero, you can only select 1 payment at a time for PayID

To make a PayID payment in pay.com.au:

1. Go to Make a Payment

2. Select your Payment type (Supplier or Payroll) 

3. Select Enter manually, Import from ABA or Import from Xero 

4. Enter or import Payment details

   1. Payment date must be ‘Now’ or Today’s date for PayID. Recurring payments and payments scheduled for a future date are not supported.

5. Select PayID as the payment method

6. Continue to select your PayRewards preference. 

7. Continue to Review and authorise

8. Copy your PayID Email, Amount and Reference

   1. Don’t worry if you forget to copy the details, you can find them again by selecting your payment in the Transactions page

In your online banking or banking app:

9. Log in to your online banking or open your banking app

10. Select Pay Anyone / Pay Someone (note: your bank might not mention PayID or Osko)

11. Select email address as the payment method

12. Enter your account’s unique PayID email

    1. You will only have to do this for your first payment, for other payments you can select the email address from your bank’s payees

13. Enter the payment amount

14. Enter the reference in the Reference or Description field

15. Confirm all details are correct and submit the payment

If we don’t receive the payment to your PayID within 25 hours, we will cancel the payment and you will need to create it in pay.com.au again.

Important Note: Some banks may hold the first payment to a new PayID for 24 hours, if this occurs your payment will be remitted next business day.

You can find out more about PayID and it’s uses here.