If you need assistance with activating your gift card, checking your balance or require trouble shooting, you may contact our gift card partner on the details below:
Pre-paid VISA Gift Card
Telephone: 1800 778 619 or, via their website by <a rel="noopener noreferrer" href="https://incentivesgiftcard.com.au/contact-us/" target="_blank">clicking here.</a>
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Ultimate Gift Card Range
Telephone: 1800 862 126 or, via their website by <a rel="noopener noreferrer" href="https://www.ultimategiftcards.com.au/contact-us/" target="_blank">clicking here.</a>

If you need assistance with activating your gift card, checking your balance or require trouble shooting, you may contact our gift card partner on the details below:

Pre-paid VISA Gift Card

Telephone: 1800 778 619 or, via their website by

 

Ultimate Gift Card Range

Telephone: 1800 862 126 or, via their website by

Who do I contact if i need support with my gift card?

How do I redeem my PayRewards points for gift cards?

How do I activate my PayRewards VISA gift card?

How to re-access your prepaid VISA card

Can I get the gift card sent via SMS?

How can I check the PayRewards Visa Gift Card available balance?

Can I see a list of transactions made with the PayRewards Visa Gift Card?

Can I get a refund if I enter the wrong recipient details by mistake?

Can I use the PayRewards Visa gift card overseas?

Can I have more than one recipient for each card if I buy in bulk?

Can I get more than one gift card at one time?

My PayRewards Visa Gift Card is not working online

Is the balance updated automatically?

Can PayRewards Visa Gift Cards be used to make purchases online?

What happens if an item was purchased with PayRewards Visa Gift Card and needs to be returned?

Can I use PayRewards Visa Gift Cards to get cash out of the ATM?

My gift card has some suspicious Activity recorded in the transaction history, what should I do?

Are there any fees for using the Visa Gift Card or checking the Gift Card balance or transaction history?

Can I set up a profile to manage multiple Visa gift cards?

Can I use my Visa Gift Card for recurring payments?

Why was a transaction declined?

Do I need to register my Visa eGift card to make purchases?

What happens if I lose my Visa Gift Card, or if it is stolen?

I’m having trouble paying with my Apple, Samsung, or Google mobile wallet, what should I do?

What if the value of the purchase I want to make is greater than the value/balance on the Visa Gift Card?