We encourage cardholders to register their Visa Gift Cards via the website, so in the event that your card is lost, stolen or damaged, our team can see what options are available for you. Without a card number, we are unable to assist in locating any details of your card.
Expired Gift Cards cannot be replaced or refunded. Please refer to the&nbsp;<a data-renderer-mark="true" data-testid="link-with-safety" href="https://incentivesgiftcard.com.au/terms-conditions/" title="https://incentivesgiftcard.com.au/terms-conditions/" class="cc-1rn59kg" target="_self">terms and conditions.</a>
If you need assistance with activating your gift card, checking your balance or require trouble shooting, you may contact our gift card partner on the details below:
Telephone:&nbsp;1800 778 619&nbsp;
Or, via their website by&nbsp;<a rel="noopener noreferrer" href="https://incentivesgiftcard.com.au/contact-us/" target="_blank">clicking here.</a>

We encourage cardholders to register their Visa Gift Cards via the website, so in the event that your card is lost, stolen or damaged, our team can see what options are available for you. Without a card number, we are unable to assist in locating any details of your card.

Expired Gift Cards cannot be replaced or refunded. Please refer to the 

If you need assistance with activating your gift card, checking your balance or require trouble shooting, you may contact our gift card partner on the details below:

Telephone: 1800 778 619 

Or, via their website by 

What happens if I lose my Visa Gift Card, or if it is stolen?

How do I redeem my PayRewards points for gift cards?

How do I activate my PayRewards VISA gift card?

How to re-access your prepaid VISA card

Can I get the gift card sent via SMS?

How can I check the PayRewards Visa Gift Card available balance?

Can I see a list of transactions made with the PayRewards Visa Gift Card?

Who do I contact if i need support with my gift card?

Can I get a refund if I enter the wrong recipient details by mistake?

Can I use the gift card overseas?

Can I have more than one recipient for each card if I buy in bulk?

Can I get more than one gift card at one time?

My PayRewards Visa Gift Card is not working online

Is the balance updated automatically?

Can PayRewards Visa Gift Cards be used to make purchases online?

What happens if an item was purchased with PayRewards Visa Gift Card and needs to be returned?

Can I use PayRewards Visa Gift Cards to get cash out of the ATM?

My gift card has some suspicious Activity recorded in the transaction history, what should I do?

Are there any fees for using the Visa Gift Card or checking the Gift Card balance or transaction history?

Can I set up a profile to manage multiple Visa gift cards?

Can I use my Visa Gift Card for recurring payments?

Why was a transaction declined?

Do I need to register my Visa eGift card to make purchases?

I’m having trouble paying with my Apple, Samsung, or Google mobile wallet, what should I do?

What if the value of the purchase I want to make is greater than the value/balance on the Visa Gift Card?