Some merchants may choose not to accept pre-paid gift cards, Visa Gift Cards has no discretion upon any merchant’s decision. Some online merchants that require 3D Secure verification (3DS) will not process the transaction as Visa prepaid gift cards do not support 3DS.
For more information or support please contact our eGift Card partner by telephone on&nbsp;1800778619 or via their website by&nbsp;<a rel="noopener noreferrer" href="https://incentivesgiftcard.com.au/contact-us/" target="_blank">clicking here.</a>

Some merchants may choose not to accept pre-paid gift cards, Visa Gift Cards has no discretion upon any merchant’s decision. Some online merchants that require 3D Secure verification (3DS) will not process the transaction as Visa prepaid gift cards do not support 3DS.

For more information or support please contact our eGift Card partner by telephone on 1800778619 or via their website by 

My PayRewards Visa Gift Card is not working online

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How do I activate my PayRewards VISA gift card?

How to re-access your prepaid VISA card

Can I get the gift card sent via SMS?

How can I check the PayRewards Visa Gift Card available balance?

Can I see a list of transactions made with the PayRewards Visa Gift Card?

Who do I contact if i need support with my gift card?

Can I get a refund if I enter the wrong recipient details by mistake?

Can I use the gift card overseas?

Can I have more than one recipient for each card if I buy in bulk?

Can I get more than one gift card at one time?

Is the balance updated automatically?

Can PayRewards Visa Gift Cards be used to make purchases online?

What happens if an item was purchased with PayRewards Visa Gift Card and needs to be returned?

Can I use PayRewards Visa Gift Cards to get cash out of the ATM?

My gift card has some suspicious Activity recorded in the transaction history, what should I do?

Are there any fees for using the Visa Gift Card or checking the Gift Card balance or transaction history?

Can I set up a profile to manage multiple Visa gift cards?

Can I use my Visa Gift Card for recurring payments?

Why was a transaction declined?

Do I need to register my Visa eGift card to make purchases?

What happens if I lose my Visa Gift Card, or if it is stolen?

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What if the value of the purchase I want to make is greater than the value/balance on the Visa Gift Card?