Payroll payments will only be processed if all employees are listed on the supporting document.
When paying a new employee, please ensure that you provide us with an updated document.
- Download a PDF version of the Employee Remuneration Report from your accounting software. Alternatively, you can download and fill out this template.
- Check that the names and details of the employees you are paying are listed in the report.
- In your pay.com.au account, go to Make a Payment > Payroll Payment.
- Select the checkbox to acknowledge that the employee(s) listed are legal employee(s) of your company.
- Click Upload Document and select your document.
- Our compliance team will review the document before processing the payment.