Help CentreAdding a new Payee
- Navigate to Payees and click Add Payee.
- Choose BPay, Bank Account or Payroll and complete the form:
- Select the checkbox to acknowledge that the payee is not in the Prohibited Industries and Payments.
- Click Add Payee.
IMPORTANT: Please check account numbers are correct. Pay.com.au is not liable for losses if incorrect information is entered.
Bpay
- Enter a Payee Name (e.g. a nickname to be used in Pay.com.au only)
- Search or enter the payee’s ABN or Business Name.
- Select a Payee Industry Type.
- Add payee’s email and phone (recommended).
- Enter payee’s Biller Code.
- Enter a Customer Reference Number (CRN) (optional)
- If you wish, you can leave this blank and populate it each time you make a payment.
Bank Account
- Enter a Payee Name (e.g. a nickname to be used in Pay.com.au only)
- Search or enter the payee’s ABN or Business Name.
- Select a Payee Industry Type.
- Add payee’s email and phone (recommended).
- Enter payee’s Account Name, BSB, and Account Number.
Payroll
- Enter a Payee Name (e.g. a nickname to be used in Pay.com.au only)
- Add payee’s email and phone (recommended).
- Enter payee’s Account Name, BSB, and Account Number.
Editing an existing Payee
- Select the pencil icon on the payee you wish to edit.
- You can now edit the payee’s name, contact details, or account details.
- Select the tick icon to save your changes.
Note: To change a payee’s ABN or Business Name, you will need to delete the payee and add them again.
Deleting a Payee
- Select the bin icon on the payee you wish to delete.
- Select Confirm Delete (this action cannot be reversed).