How Are PayRewards Accrued When I Have Multiple Entities?

When managing multiple accounts/entities, PayRewards points are accrued in aggregate by the account owner, even when payments are authorised by other users on the account. PayRewards are not accrued at an account level, so we are unable to track a balance for each separate account.

 Transferring your points to other users is a feature on our roadmap, but for now, we can help by providing you with a breakdown of points earned by each account, as well as your redemption history.

For the breakdown of points you can contact your Account Manager or our Support team through our LiveChat feature or email us at support@pay.com.au.